SHIPPING AND WITHDRAWAL
We have chosen the best couriers to reach every destination as quickly as possible.
The pride of our policy is to guarantee not only affordable prices for everyone but also free shipping starting from orders as described below:
– Shipping cost in Italy: Free;
– Shipping cost in the European Community: € 15 or free for orders over € 150.00;
– Shipping cost outside the European Community: € 30 or free for orders over € 200.00;
– Delivery within 3-5 working days in Italy;
– Delivery within 7-10 working days in the European Community;
– Delivery within 10-15 working days outside the European Community.
When your order is shipped, you will receive an e-mail containing the identification number useful for traceability.
You can check the status of the shipment after about a day from placing the order on the courier’s website indicated in the email you will receive.
Information for consumer:
pursuant to Legislative Decree February 21, 2014, n. 21 – Implementation of Directive 2011/83 / EU relating to consumer rights.
The supplier of the requested services or products is Lereveries s.r.l.s., with headquarters in Margherita di Savoia (BT), via dei Teutoni 3 / A.
Pursuant to Legislative Decree February 21, 2014 n. 21, the customer has the possibility to withdraw from the contract / order stipulated on Internet without any penalty and without the need to give any explanation, in compliance with the following conditions.
The right of withdrawal lapses:
– for lack of the essential condition of integrity of the property (packaging and / or its contents);
– even partial use of the goods and any consumables;
– the lack of the external packaging and / or the original internal packaging;
– the absence of integral elements of the product (accessories, cables, manuals, parts …);
– damage to the product for reasons other than its transport.
In the cases indicated above, the buyer will return the purchased good to the sender.
Customers who purchase with VAT and those who purchase personalized goods cannot exercise the right of withdrawal.
In order to exercise this right of withdrawal, within a period of 14 (fourteen) working days from the receipt of the ordered products, the customer must send an e-mail to firstname.lastname@example.org. The Communication may be sent, within the same term, also by telegram, telex and facsimile.
The Communication must contain:
1. the expression of willingness to avail of the benefit granted by Legislative Decree 21 February 2014 n. 21;
2. the indication of the product (s) for which you decide to exercise the right of withdrawal;
3. the data relating to your bank account or paypal address (this to allow the return of the amount due).
To obtain a refund of the price, the customer must, at his own expense, return the purchased products to the following address:
Via dei Teutoni 3/A
76016 Margherita Di Savoia (BT)
The return shipment must take place within fourteen working days of receipt of the goods and can be carried out by any carrier / courier / forwarder the customer deems most appropriate.
the seller will reimburse by bank transfer (or other form of payment) in the shortest possible time, and in any case within 30 days of receiving the Communication.
The refund refers to the price of the returned product (s).
It is expressly understood that the costs of returning the product to Lereveries s.r.l.s. will be paid by the customer.
UPDATED TO 04/05/2020.